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Frequently Asked Questions
Find answers to the most common questions about CastingKenya.
Getting Started
How do I create a CastingKenya account?
What's the difference between a talent and professional account?
How long does profile approval take?
Is CastingKenya free to use?
Profiles
How do I get verified?
Can I change my username?
How do I update my measurements or profile info?
What does the verified badge mean?
Portfolio
What file formats are supported for portfolio uploads?
How many portfolio items can I upload?
Can I reorder my portfolio items?
Who owns the rights to my portfolio content?
Safety
How does CastingKenya protect minors?
How do I report someone?
What should I do if I feel unsafe?
Are my personal details visible to others?
Billing
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What payment methods will you accept?
Can I cancel my subscription?
Do you offer refunds?
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